We handle the removal and memorialisation of social media accounts so your family doesn't have to — gently, professionally, and completely.
Social media removal after bereavement is an exhausting, bureaucratic process. We navigate every platform on your behalf.
We formally request deletion of your loved one's accounts across Facebook, Instagram, Twitter/X, TikTok, LinkedIn, and more — leaving no trace behind.
Prefer to preserve their presence? We convert Facebook and Instagram profiles into memorial pages, keeping memories alive while protecting the account.
We handle all platform-specific forms, death certificate uploads, and correspondence — you simply provide the details, we do everything else.
Our team is available to guide you through every step. We chase platforms that are slow to respond and keep you updated throughout the process.
Select the plan that fits your needs — Essential, Complete, or Estate.
Complete our secure intake form with your loved one's details and accounts.
Our team contacts every platform and manages all correspondence on your behalf.
You receive a written confirmation once each account is removed or memorialised.
No hidden fees. One payment, full service. All plans include a dedicated case manager.
"After losing my mum suddenly, the last thing we needed was to navigate Facebook's confusing removal process. Departed Digital handled everything within a week. Such a relief."
"Professional, sensitive, and thorough. My father had accounts on eight different platforms — Departed Digital removed them all and sent me a full report. Highly recommend."
"Our funeral director recommended them. It was the best £149 we spent during an incredibly difficult time. The team was kind and kept us updated throughout."
In most cases we need a copy of the death certificate and proof of your relationship to the deceased. Some platforms may require additional documentation — we'll guide you through everything in your intake form.
Most cases are completed within 7–14 days depending on your package. Platforms like Facebook typically respond within a week; some smaller platforms can take longer. We chase them on your behalf and keep you informed.
Yes. For Facebook and Instagram we can convert the profile into a memorial page rather than removing it entirely. This preserves the memories and timeline while protecting the account from new activity. Just let us know your preference.
That's completely normal. Our Estate package includes a digital legacy consultation where we help you identify known accounts. For other packages, simply list what you know — we handle everything from there.
Absolutely. We take data protection seriously and comply fully with UK GDPR. All information you share is used solely for the purpose of managing your case and is never shared with third parties.
Yes — we partner with independent funeral directors across the UK. If you were referred by your funeral director, your package may be discounted. If you're a funeral director interested in partnering, please get in touch.
Partner with Departed Digital and offer your families a trusted, done-for-you digital aftercare solution — at no cost to you.
With the average funeral director arranging 100+ funerals per year, our partners typically earn £2,000–£5,000 in annual referral income.
Get our partner pack →We're here to help. Reach out and we'll guide you to the right package for your family's needs.